Please follow the process below to know who to contact with questions, concerns or complaints:
All:
1) Please wait 24 hours give or take to allow yourself time to cool down, and collect your thoughts if dealing with a heated issue or complaint. We want to hear you at your clearest.
Parents/Players:
2) Please reach out to a team official first. This includes the team managers, assistant coaches and coaches. They are your fist line of communication.
3) Please reach out to your Member Representative if the incident pertains to your own community or club before proceeding to next step to allow them a chance to solve the issue.
All:
4) If the issue pertains to a soccer director or is not solved by the above steps or if you are a referee with a complaint please email a detailed recap of the incident to behaviourreview@eiysa.com and our non bias team will aim to get back to you within 72 hors.
5) As a last option, please contact Alberta Soccer Association